Buy with peace of mind, and in confidence when purchasing from Calibre24. You may cancel an order or return new, unopened items for a full refund within 3 days after delivery (excluding shipping and handling charges), minus a restocking fee of 15% of order value.
If you received the item that is not in the condition as advertised, or if it got damaged in transit, you can return it to us within 1 day of delivery at no cost to you, and receive a full refund.
Returns and cancellations are subject to a Calibre24 Returns Authorization; shipments returned without authorisation will not be accepted. Please return items in the same condition, unworn and with the same accessories as purchased, with online purchases. If the condition of the item changes from how we sold it, we cannot accept the return, irrespective of it being returned to us within the above stated timelines.
Returns or cancellations are not accepted for change of mind or incorrect decision. We may issue you a store credit for such returns or order cancellations, or refund you after charging a handling fee, plus a restocking fee of 15% of order value.
Advance deposit paid to reserve the item/watch is non-refundable.
All late payments past the invoice due date will be subject to 10% interest rate. We reserve the right to cancel any orders when a payment is not made by the buyer or received by us after the invoice due date. In all such cases, the buyer will forfeit the deposit paid to reserve the item.
Items sent to an address outside of Australia are final and cannot be returned.