Privacy Policy

Our commitment to privacy

Privacy of our customers and website visitors is of utmost importance to us. For full disclosure, and to better protect your privacy we provide these details explaining our online information practices and the choices you can make about the way your information is collected and used. This information remains available and accessible through our website homepage.

The information we collect

This notice applies to all information collected or submitted on On some pages, you make requests, register to receive materials, newsletters and subscribe to our services or submit a form to help us assist you with the sale. The types of personal information collected at these pages are: Your Name, address, company name, email address and telephone number, and watch details like model, the price you are selling it for etc.

The ways we use information

We use the information you provide about yourself and/or your watches when you contact us via email and our web-forms. We do not share this information with outside parties except to the extent necessary to complete the service/request. We will not disclose your personal details or email address without first obtaining your consent. The only time we have to share this information is when it’s legally required i.e. during an audit by regulating government bodies etc.

If you choose to provide your personal information to us, it may be used in order to:

  • contact you in respect of a query or support request you made,
  • provide the services that you require,
  • deliver services such as email newsletter (if you have requested them),
  • answer your requests and queries,
  • gain an understanding of your needs in order to provide a better service,
  • Ensure that your email address is authorised for any business discussions with you relating to your watch on consignment, for sale with us.
  • Ensure that your email address is authorised for any shipping, delivery or business enquiries relating to the watch that you may have purchased or considering purchasing from us.
  • promote and market our services,
  • Fulfil any legal requirements.

We may disclose your personal information to other organisations (for example our service providers) to enable us to provide the services you have requested, or as otherwise permitted or required by law.

How do we protect your information

Calibre24 takes reasonable measures (physical, organisational and technological) to safeguard against unauthorised access to your personal information and to safely store your personal information.

Our website is developed on a platform that has a security team which uses an Information Security Program based on international best practices and this program is constantly evolving to address emerging threats. This team leads the facilitation and development of procedures, processes, and controls that govern the security and integrity of users.

The platform uses data encryption to protect user data both in transit and at rest.

In transit, it utilizes HTTP/s over TLS 1.2 and above, as well as a SSL Certificate. At rest, data is encrypted with AES 256, the industry standard for encryption methods.

Within the platform’s PCI environment, it uses a FIPS 140-2 certified Hardware Security Module which is the highest standard of encryption and storage methods.

However, you acknowledge that the internet is not a secure medium and despite our best attempts, the privacy of your communications and personal information can never be guaranteed.

Our use of cookies

We may use “cookies” to provide you with access to tailored information and services from our Site, and to serve you better when you return to it. A cookie is a small data file that our Site sends to your browser, which may then store it on your system for later retrieval by our Site. Cookies track your movements through different websites; they do not record any other personal information about you. Cookies are widely used on websites to help with navigation and to help personalise your experience when you visit a website.

Linked Web Sites

This website may contain links or references to other websites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party websites.